A process map, pictured here hanging on a wall inside the 435 Construction Training Squadron auditorium at Ramstein Air Base, Germany, is one of the many tools students who attended the largest AFSO 21 CPI in Air Force history here, April 1 – 4, 2013, learned about during the class. The section of the process map pictured here displays one course of action that students presented to streamline the equipment delivery process. Equipment sent through the USAFE-AFAFRICA theater is used in the European, African and Central Command areas of responsibility. U.S. Air Force Photo by Tech. Sgt. James M. Hodgman